According to a Deloitte report, a more discerning customer is emerging, expecting profound pharma solutions to make drug development and prescription more convenient. The report is clear that biopharma leaders are prioritising research and development, technological transformation, and global market presence.
Thus, pharmaceutical companies require even more customer-centric approaches to satisfy the expectations of their customers in the future. In addition, pharma companies will have to be agile and adaptable to keep up with market demands and a more discerning customer.
The demands of the modern customer naturally impact the distribution of goods, making customer satisfaction a key success metric in the industry. Forward-thinking warehouse executives have and continue to transform their warehouses to meet the supply chain challenges facing them in 2022 and beyond, using technology to drive many of the new processes.
It’s apparent that in 2022, innovative technologies like artificial intelligence (systems that act like humans), machine learning, and natural language processing are core focus points for the pharma industry.
In 2022 and beyond, we will see the adoption and integration of robotics, machine learning, and artificial intelligence. Companies will increase the adoption of automated robots for completing essential pharma warehouse tasks like picking, sorting, and transportation.
Machine learning, a subfield of artificial intelligence, will become more prevalent. In a nutshell, machines will be capable of imitating intelligent human behaviour, allowing them to perform complex tasks as humans would.
Let’s face it, getting essential medication to patients is imperative, and this means that pharma warehouses must operate efficiently and cost-effectively to get products into the customers’ hands as quickly as possible.
To this end, over the last five years, Apex has invested heavily in staff and IT to ensure we provide the most modern and technology-rich solutions to assist our clients in meeting the demand of their future customers.
We are running several successful projects to help our pharmaceutical clients navigate the complex world of warehousing and distribution.
Our goal for our pharma warehousing clients has always been:
- To make warehousing an investment rather than a cost-centre
- To continuously improve performance and uptime
- To get products to customers quicker, cheaper, and more efficiently
To know more about pharmaceutical warehouse management solutions, get in touch with Apex.